Overview

Welcome to Ecom — please read these Terms & Conditions carefully before using our website or placing an order. By accessing or purchasing from our site you agree to be bound by these terms.

1. Definitions

• "Website" means the online storefront accessible at https://ecom.applabz.net/.
• "Products" means goods offered for sale on the Website.
• "Customer" means any person or entity who purchases or uses the Website.

2. Orders and Contract Formation

All orders placed through the Website are subject to acceptance by ecom. When you place an order, you will receive an order confirmation email — this does not, by itself, constitute acceptance of your order. A contract is formed when we send you a shipping confirmation or other explicit acceptance.

3. Pricing & Payment

• Prices shown on the Website are in Rupee and include/exclude taxes as indicated.
• We reserve the right to change prices at any time, but changes will not affect orders already accepted.
• Payment must be made using one of the available payment methods. We use third-party payment processors; the processing of payments is subject to their terms and privacy policies.

4. Shipping & Delivery

Delivery times are estimates only. We are not liable for delays caused by carriers, customs, natural events, or circumstances beyond our control. Shipping costs and any applicable duties will be shown at checkout.

5. Returns, Refunds & Cancellations

• You may return most items within 14 days of delivery for a refund or exchange, provided the product is unused and in the original packaging (exceptions may apply for perishable or personalised items).
• To initiate a return, contact our support at [email protected] with your order number and reason for return.
• Refunds are processed after we receive and inspect the returned item and will be issued via the original payment method within 7–14 business days.
• We may refuse returns that do not meet the policy criteria.

6. Product Information & Availability

We try to keep product descriptions, images, and prices accurate. However, we do not guarantee that product descriptions are completely error-free. If a Product is listed at an incorrect price due to typographical error, we may reject or cancel the order.

7. Warranties & Liability

Products sold on the Website come with any manufacturer warranties that may apply. Except where required by law, ecom disclaims all warranties, whether express or implied. To the fullest extent permitted by law, our total liability for any claim arising from or related to these Terms is limited to the amount you paid for the Product.

8. Intellectual Property

All content on the Website — including text, graphics, logos, images, and software — is the property of ecom or its licensors and is protected by copyright and other intellectual property laws. You must not copy, reproduce, or create derivative works from our content without prior written permission.

9. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information. By using the Website you agree to our Privacy Policy.

10. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

11. Prohibited Uses

You must not use the Website for unlawful purposes or in a way that damages or impairs it. Prohibited activities include scraping, reverse engineering, or distributing malicious content.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be resolved in the courts of Jurisdiction, unless otherwise agreed in writing.